As a prospective student at the University of South Africa (UNISA), one of the first steps in your academic journey is to claim your student number.
Your student number is a unique identifier that will be used throughout your studies at UNISA.
Before we dive into the process of claiming your student number, let’s first establish who is eligible to do so.
If you have submitted an application to study at UNISA, you will be eligible to claim a student number. This applies to both undergraduate and postgraduate students.
Once your application has been processed, you will be allocated a student number, which you can then claim.
How to Claim Your UNISA Student Number Online
Claiming your UNISA student number is a relatively straightforward process that can be completed online. To do so, follow these steps:
First, go to the UNISA website. Click on the “myUnisa” tab, located at the top right-hand corner of the screen. This will take you to the myUnisa login page.
Next, click on the “Claim UNISA Student Number” link, located at the bottom of the login page. You will be prompted to enter your South African ID number or passport number, as well as your surname.
Once you have entered the required information, click on the “Continue” button. You will then be taken to a page that displays your student number.
It’s a good idea to make a note of your student number, as you will need to use it to access your myUnisa account and to administer your studies.
How to Claim Your UNISA Student Number via Telephone
If you are having trouble claiming your student number online, you can also do so via telephone. To claim your student number by phone, call the UNISA Contact Centre on 0800 00 1870.
The Contact Centre is available to assist you from Monday to Friday, between 08:00 and 17:00.
When you call the Contact Centre, you will be asked to provide your South African ID number or passport number, as well as your surname.
Once you have provided this information, the consultant will assist you in claiming your student number.
What to Do if You Encounter Problems Claiming Your Student Number
While claiming your UNISA student number is generally a straightforward process, you may encounter problems from time to time. If you experience any difficulties claiming your student number, there are several steps you can take to resolve the issue.
First, check that you have entered your personal details correctly. Make sure that your South African ID number or passport number, as well as your surname, are accurate.
If you are still having trouble, try clearing your browser’s cache and cookies. This can often resolve technical issues that may be preventing you from claiming your student number.
If none of these steps resolve the issue, you can contact the UNISA Contact Centre for assistance. The Contact Centre is available to assist you from Monday to Friday, between 08:00 and 17:00.
Why is Your UNISA Student Number Important?
Your UNISA student number is a unique identifier that plays a central role in your academic journey.
You will use your student number to access your myUnisa account, where you can administer your studies, access your study materials, and submit your assignments.
Your student number is also used to identify you in UNISA’s student database. This ensures that your academic record is accurate and up to date.
In addition, your student number is required when communicating with UNISA, whether it’s via telephone, email, or in person.
So, it’s essential to keep your student number handy and to use it whenever you interact with UNISA.