As a valued MTN subscriber in South Africa, you are entitled to free data bundles courtesy of the network provider.
This initiative aims to promote digital inclusion and provide customers with access to essential online services.
MTN Free Data Eligibility Requirements
To qualify for MTN’s free data offer, you must meet specific requirements.
Firstly, you need to be an active MTN subscriber with a valid SIM card. Your account must be in good standing, with no outstanding balances or pending payments.
Additionally, MTN reserves the right to limit the free data offer to specific tariff plans or customer segments.
MTN also requires that you register for the free data offer by dialing the USSD code 1415# or by accessing the MyMTN app.
Once you’ve registered, you will receive a confirmation SMS notification with instructions on how to claim your free data bundle.
Claiming Your MTN Free Data Bundle
To claim your free data, follow these simple steps.
Ensure that your MTN SIM card is inserted into a compatible device, such as a smartphone or tablet.
Next, dial the USSD code 1415# to access the MTN menu.
From the menu, select the “Free Data” option and follow the prompts to confirm your eligibility.
Alternatively, you can claim your free data using the MyMTN app.
Simply download and install the app on your device, then log in using your MTN phone number and password.
From the app’s dashboard, select the “Free Data” section and follow the prompts to claim your bundle.
MTN Free Data Bundle Options and Validity
MTN offers various free data bundle options to cater to different customer needs. These bundles range from 100MB to 1GB, with varying validity periods.
For instance, the 100MB bundle is valid for one day, while the 1GB bundle is valid for seven days.
The validity period of your free data bundle is essential, as any unused data will be forfeited once the validity period expires.
To avoid losing your free data, ensure that you use it within the specified validity period.
Checking Your MTN Free Data Bundle Balance
To check your MTN free data bundle balance, dial the USSD code 1415# or access the MyMTN app.
From the menu, select the “Free Data” option and view your bundle details.
Your remaining data balance and validity period will be displayed.
You can also check your MTN free data bundle balance by sending an SMS with the keyword “Balance” to 302.
You will receive an SMS notification with your remaining data balance and validity period.
If you encounter any issues with your MTN free data bundle, such as difficulty claiming your bundle or checking your balance, contact MTN customer support for assistance.
You can reach MTN customer support by dialing 135 from your MTN phone or 083 135 from any other phone.
Alternatively, you can visit the MTN website and submit a query or complaint through the online contact form.
MTN customer support is available 24/7 to assist with any queries or issues related to your MTN free data bundle.